Policies and FAQs
We ship our rashguards using USPS First Class or Priority Mail for all domestic orders. We may require up to a day to process your order before it ships. Once your order ships, you will receive a tracking number via email to track your rashguard's journey to your door!
We hope that you love all of your Molidae Design products, but if you need to return or exchange your product, we've got you covered.
If your new rashguard does not meet your expectations for whatever reason, or if you need to exchange it for another size, please contact us at email@example.com within 10 days of delivery to begin processing your return/exchange.
Customers will be responsible for the return shipping to return/exchange a product. We recommend using a shipping service that includes a tracking number as we cannot guarantee the receipt of your return.
Molidae Design can only accept returns/exchanges for unworn products in their original condition.
For exchanges: Upon receipt and inspection of the product, Molidae will ship the replacement product to you. You will receive a new tracking number via email. Please allow for 5 business days from the delivery of your exchange for the exchange to be processed.
For returns: Upon receipt and inspection of the product, you will be notified if your return is approved for a refund. Once approved, your refund will be processed and a credit will be automatically issued to your credit card or your original method of payment. Please allow up to 14 days from the refund approval for the credit to appear on your card statement.
Frequently Asked Questions
If you have questions about your order or any of our products, please reach out to us via email at firstname.lastname@example.org
The Ultraviolet Protection Factor rating measures how much protection a fabric provides from UV rays. A rating of UPF 50+ is the highest possible rating that a fabric can earn, meaning the fabric effectively blocks 98% of rays that can be harmful to the skin.
Please note that all fabrics will lose some of the UV protection over time, and as such, use of a sunscreen is still recommended.What is your fabric content?
Our fabric is made from 78% ECONYL® regenerated nylon and 22% elastane.
We work in partnership with The Healthy Seas foundation and Aquafil. Since 2013, Healthy Seas has pulled over 450 tons of fishing nets from the oceans which are transformed into ECONYL® yarn by Aquafil and then spun into our super soft recycled fabric. As part of our commitment to conservation, we are excited to offer rashguards that help to reduce the number of abandoned fishing nets in the marine environment.
Additional recycled content in our rashgurads comes from carpet fluff, tulle, etc.
Where are your rashguards made?
All of our rashguards are made in the USA! We are proud to work with an American manufacturer that provides comfortable working conditions and living wages to all of its workers.
We import our specially-sourced, regenerated nylon fabric from Italy, but all fabric is printed with our custom patterns and then cut and sewn in St. Paul, Minnesota.
Who are your conservation partners?
At Molidae Design, we are committed to conservation and giving back to conservation and restoration projects around the globe.
A portion of every sale will go directly to the "Healthy Seas, a journey from waste to wear" initiative to continue their efforts to remove dangerous, abandoned fishing nets from the ocean! Since 2013, Healthy Seas has removed more than 450 tons of ghost nets helping to reduce threats to our oceans and marine life.
For more information on our partnership with Healthy Seas, visit our Commitment to Conservation page
Are you interested in receiving funding from Molidae Design for your conservation project? Email email@example.com for more information about becoming one of our conservation partners.
How do your rashgurads fit? Are they true to size?
Our rashguards run true to size and are designed with a relaxed fit. The fabric has a four-way stretch for comfort and forgiveness in fit. If you prefer a slimmer, close-to-body fit, we recommend sizing down. Please reference the size chart below for additional details